Table Mountain Aerial Cableway invites unemployed South African youth to apply for the Customer Service Learnership 2026. This exciting skills development opportunity is designed for young people who want to gain a nationally recognised NQF Level 4 qualification while developing valuable customer service, communication, teamwork, and workplace skills. The learnership will run for 9 to 12 months and is based at Table Mountain in Cape Town, Western Cape.
Applicants must be South African citizens between the ages of 18 and 27, have a Grade 12 (Matric) certificate, and be able to travel to Table Mountain. Applications must include a CV, Matric certificate, South African ID, two contactable references, and a motivational letter explaining the interest in joining the programme. No stipend has been specified. The closing date for applications is 19 July 2026 at 17:00.
- Position: Customer Service Learnership
- Duration: 9–12 months (with 30 contact days to 1 year)
- Stipend: Not specified
- Location: Cape Town, Western Cape
- Closing Date: 19 July 2026 at 17:00
Qualification Details
- SAQA ID: 57712
- NQF Level: 4
- Credits: 150–156
- Duration: 9–12 months (with 30 contact days to 1 year)
Further Education & Training Certificate: Customer Service
TMACC Skills Development
If you are looking for an opportunity to be trained and work for one of the Seven Wonders of the World, apply now.
Required Supporting Documents
Applicants must submit the following:
- Curriculum Vitae (CV)
- Matric Certificate
- South African Identity Document
- Two contactable references
- Motivational letter explaining why you want a Customer Service Learnership opportunity at Table Mountain Aerial Cableway Company
Minimum Requirements
- Must be a South African citizen
- Must be able to travel to Table Mountain
- Must have a Grade 12 Senior Certificate
- Must be between 18 and 27 years of age
How to Apply
- Email your application to: [email protected]
- Subject line: Customer Service Learnership
Closing Date: 19 July 2026 at 17:00
People with disabilities are encouraged to apply.
Please note: Should you not be contacted within two weeks after the closing date, kindly regard your application as unsuccessful.
Further Education & Training Certificate: Customer Service
Programme Purpose & Scope
This qualification is designed for employees who want to strengthen their workplace effectiveness, build confidence, and develop practical skills that enhance both personal performance and customer interactions. It helps individuals understand how organisations operate, manage their responsibilities efficiently, and contribute meaningfully to achieving service excellence and workplace goals.
Key Competencies Developed
- Planning and organising daily tasks to meet objectives efficiently.
- Understanding how budgets and resources are allocated within a team or department.
- Enhancing communication, collaboration, and problem-solving skills to better serve clients or customers.
- Applying ethics, motivation, and professional behaviour in workplace interactions.
- Understanding business environments and how individual roles impact customer satisfaction and organisational success.
Course Modules
- Working Effectively with Others: Fostering teamwork and strong customer relationships.
- Time and Self-Management: Ensuring timely and consistent service delivery.
- Understanding Organisational Operations: Understanding how individual roles affect the customer experience.
- Implementing Strategies and Managing Performance: Aligning tasks to service excellence.
- Communication and Second Language Support: Engaging effectively with diverse customers.
- Managing to Achieve Goals and Understanding Budgets: Supporting operational efficiency.
Benefits for Employees and Staff
- Enhances customer service skills, helping employees interact professionally and respond effectively to client needs.
- Builds workplace confidence by helping employees understand how their role contributes to positive customer experiences.
- Improves communication and teamwork, leading to better collaboration and service delivery across departments.
- Develops transferable skills that are valuable in any industry or role.
- Encourages personal accountability and professional growth, supporting long-term career development.
- Provides a recognised national qualification that opens pathways to further study or promotion.
- Offers a flexible structure, allowing learners to complete the programme alongside full-time work.
Workplace Relevance and Growth
This qualification equips employees with the practical knowledge, behavioural skills, and customer service expertise needed to excel in any work environment.
By developing competence in planning, communication, problem-solving, and service delivery, employees become better positioned to handle responsibilities, support organisational goals, and create exceptional experiences for customers and clients.