The Road Accident Fund (RAF) is inviting unemployed South African graduates to apply for its 2026 Internship Programme. This opportunity is aimed at young graduates who are looking to gain valuable workplace experience while developing practical skills in a professional environment.
The internship programme provides structured work-based learning that helps graduates bridge the gap between academic studies and employment. Successful candidates will receive practical exposure, mentorship, and a monthly stipend during the internship period.
Available Internship Positions
- Customer Experience Centre (CEC) Intern (4 Posts)
- Reference Number: 6644
- Locations:
- Mafikeng, North West (1 Post)
- Polokwane, Limpopo (1 Post)
- Nelspruit, Mpumalanga (2 Posts)
- Claims Investigator Intern (2 Posts)
- Reference Number: 6668
- Location:
- Pretoria, Gauteng (2 Posts)
Applications are currently open for Customer Experience Centre (CEC) Internships and Claims Investigator Internships across various provinces. Interested applicants are encouraged to submit their applications before the closing date.
About the Road Accident Fund
The Road Accident Fund (RAF) is a South African public entity responsible for providing compensation to people injured in motor vehicle accidents or to the dependents of those who lose their lives in road crashes. The organisation exists to provide timely and fair assistance to qualifying individuals, helping them recover financially after road accidents.
The RAF also focuses on developing young professionals through internship programmes that offer graduates practical work experience in different fields.
Internship 1: Customer Experience Centre (CEC) Internship
- Number of Posts: 4 Internship Positions
- Reference Number: 6644
- Internship Locations:
- Mafikeng, North West (1 Post)
- Polokwane, Limpopo (1 Post)
- Nelspruit, Mpumalanga (2 Posts)
- Employment Type: Internship
- Salary: R96,000 per annum (Monthly stipend payable to successful interns)
- Internship Duration: 18 Months
- Closing Date: 14 July 2026
Purpose of the Internship
The Customer Experience Centre Internship is designed to provide unemployed graduates with meaningful workplace exposure in customer service and claims administration.
Successful interns will gain experience working with claimants, processing claims, handling administrative duties, and supporting the delivery of quality services to members of the public.
The internship is intended for unemployed graduates between the ages of 18 and 25 who have never previously participated in an internship in the relevant field.
Customer Experience Centre Internship Duties
Successful candidates may perform duties that include:
- Assisting with customer consultations.
- Responding to claimant enquiries.
- Providing information regarding claims.
- Supporting outreach programmes when required.
- Registering new claims.
- Verifying and validating claims.
- Assessing accident information to determine RAF liability.
- Performing office administration.
- Filing documents.
- Capturing data accurately.
- Assisting with claims administration processes.
- Maintaining accurate records.
- Supporting daily office operations.
Customer Experience Centre Minimum Requirements
Applicants must have:
- Grade 12 (Matric).
- Bachelor’s Degree, Diploma or NQF Level 7 qualification.
- Certified copy of South African ID.
- Certified copy of academic transcript.
- Updated Curriculum Vitae (CV).
- Motivational letter.
Internship 2: Claims Investigator Internship
- Number of Posts: 2 Internship Positions
- Reference Number: 6668
- Centre: Pretoria, Gauteng
- Employment Type: Internship
- Salary: R96,000 per annum (Monthly stipend payable to successful interns)
- Internship Duration: 18 Months
- Closing Date: 14 July 2026
Purpose of the Claims Investigator Internship
The Claims Investigator Internship offers graduates practical exposure to accident investigations, evidence collection, fraud detection, and claims assessment.
Participants will develop valuable investigative skills while working alongside experienced professionals involved in road accident claim investigations.
Claims Investigator Duties
Interns may gain experience in the following areas:
- Tracing insured drivers.
- Locating witnesses.
- Obtaining witness statements.
- Drafting accident scene sketch plans.
- Conducting inspections at accident scenes.
- Assisting with investigations.
- Identifying possible fraud and corruption.
- Escalating fraud cases.
- Handling PAIA-related matters.
- Verifying attorney documentation.
- Collecting evidence.
- Recording statements correctly.
- Preparing investigation reports.
- Assisting with Loss of Support investigations.
- Compiling comprehensive investigation reports.
Claims Investigator Requirements
Applicants must have:
- Grade 12 (Matric).
- Bachelor’s Degree or Advanced Diploma (NQF Level 7) in:
- Policing
- Forensic Investigation
- Criminal Justice
- Law
- Related qualification
- Valid South African driver’s licence.
- Certified copy of South African ID.
- Certified academic transcript.
- Updated CV.
- Motivational letter.
Required Competencies
Successful applicants should demonstrate:
- Good written communication skills.
- Strong verbal communication skills.
- Interpersonal skills.
- Attention to detail.
- Willingness to learn.
- Self-motivation.
- Basic computer literacy.
- Ability to prioritise work.
- Professional conduct.
- Good organisational skills.
- Ability to work independently and within a team.
Eligibility Requirements
Applicants must:
- Be South African citizens.
- Be between 18 and 25 years old.
- Be unemployed.
- Never have worked permanently in the relevant field.
- Never have participated in an internship programme related to the advertised position.
- Not have previously served as an intern in the same field.
Applications found to contain false information regarding previous internships may be disqualified.
Required Documents
Applicants should submit:
- Updated Curriculum Vitae (CV).
- Motivational letter.
- Certified Grade 12 certificate.
- Certified qualification.
- Certified academic transcript.
- Certified South African ID.
- Valid driver’s licence (Claims Investigator applicants only).
Applications submitted without an academic transcript will not be considered.
Important Application Instructions
Applicants should note the following before applying:
- Include the province and reference number in the email subject line.
- Submit a separate application for each internship reference number.
- A maximum of three applications may be submitted.
- The CV and motivational letter should not exceed three pages.
- Applications without all required supporting documents may not be considered.
- Foreign qualifications must be evaluated by the South African Qualifications Authority (SAQA), and proof of evaluation must be attached.
- Security vetting will be conducted on successful candidates.
Only the first 100 applications received for each internship will be considered.
Employment Equity
The Road Accident Fund is committed to employment equity. Preference may be given to people with disabilities in line with the organisation’s Employment Equity objectives.
Selection Process
Successful applicants will undergo verification processes, including employment history checks and security screening.
Only shortlisted candidates will be contacted. Applicants who do not receive feedback within six weeks after the closing date should consider their applications unsuccessful.
Why Apply for the RAF Internship?
The RAF Internship Programme provides graduates with an excellent opportunity to gain valuable workplace experience in the public sector.
Benefits include:
- Practical work experience.
- Professional mentorship.
- Exposure to government operations.
- Skills development.
- Improved employability.
- Monthly stipend.
- Opportunity to build a professional network.
- Experience working with experienced professionals.
- Strong foundation for future career opportunities.
Graduates seeking experience in customer service, public administration, investigations, policing, criminal justice, forensic investigations, or law are encouraged to submit applications before the closing date.
Closing Date: 14 July 2026
Applications received after the closing date are unlikely to be considered. Early submission is recommended because only the first 100 applications for each internship opportunity will be accepted.
How to Apply
Interested applicants should prepare an updated Curriculum Vitae (CV), a motivational letter, certified copies of their Grade 12 certificate, qualifications, academic transcript, and South African ID. Applicants for the Claims Investigator Internship must also include a certified copy of a valid driver’s licence. Applications submitted without an academic transcript will not be considered.
Applicants must indicate the province and the relevant reference number for the internship they are applying for in the subject line of their application. A separate application must be submitted for each reference number, with a maximum of three applications allowed. Since only the first 100 applications for each internship will be considered, early submission is strongly recommended. Ensure that all required documents are included before submitting the application.
Apply Here: Internship Programme 2026