Receptionist & Office Support Assistant Job Opportunity at Traxtion

Traxtion is inviting applications for the position of Receptionist & Office Support Assistant based at its Rosslyn facility. This opportunity is suitable for an experienced administrative professional who enjoys working in a busy industrial environment while providing exceptional front-office support and office administration services.

The successful candidate will become the first point of contact for visitors, clients, contractors, and suppliers entering the Rosslyn site. The role combines reception duties with financial administration, workshop coordination, office support, and event planning. Strong organisational abilities, excellent communication skills, and attention to detail are essential for success in this position.

Position: Receptionist & Office Support Assistant
Location: Rosslyn, Gauteng, South Africa
Job Type: Full-time
Closing Date: 03 July 2026

Receptionist & Office Support Assistant Vacancy in Rosslyn

This position is ideal for applicants with previous experience in manufacturing, engineering, or industrial environments who are looking to join a professional workplace where accuracy, safety, and customer service are highly valued.

About Traxtion

Traxtion operates within the rail engineering and industrial services sector, delivering specialised maintenance, manufacturing, and engineering solutions across Africa. The company places strong emphasis on safety, operational excellence, professional service delivery, and continuous improvement.

The Rosslyn facility requires an individual capable of maintaining professional standards while supporting multiple departments, including Human Resources, workshop operations, finance administration, and commercial teams.

Purpose of the Position

The Receptionist & Office Support Assistant is responsible for ensuring smooth day-to-day front office operations while providing comprehensive administrative support across the Rosslyn site.

The role involves welcoming visitors, coordinating communications, maintaining financial records related to petty cash, assisting with HR administration, supporting workshop activities, coordinating meetings and events, and ensuring the reception environment reflects corporate standards.

The successful applicant will contribute significantly to maintaining efficient administrative systems that support daily business operations.

Key Responsibilities

Front-of-House Management

Responsibilities include serving as the professional first point of contact for everyone entering the Rosslyn facility.

Daily duties include:

• Greeting visitors professionally
• Welcoming clients and contractors
• Managing visitor registration processes
• Creating a positive first impression of the company
• Ensuring reception operates efficiently throughout the day
• Maintaining excellent customer service standards
• Directing visitors to appropriate departments
• Providing information where required

A clean, organised, and professional reception area must always be maintained to reflect corporate standards.

Site Safety Compliance

An important responsibility involves ensuring every visitor, supplier, and contractor complies with site safety requirements before entering the workshop.

Responsibilities include:

• Conducting mandatory visitor induction processes
• Recording visitor information accurately
• Monitoring compliance with workshop safety procedures
• Ensuring no unauthorised access occurs
• Maintaining accurate visitor induction records
• Supporting workplace safety initiatives

Strict adherence to site safety protocols is expected at all times.

Telephone and Communication Management

The Receptionist & Office Support Assistant will oversee all incoming and outgoing communications through the central reception.

Responsibilities include:

• Managing the company switchboard
• Answering incoming calls professionally
• Routing calls to relevant departments
• Taking accurate messages
• Assisting callers with general enquiries
• Handling incoming and outgoing courier services
• Managing delivery documentation
• Recording courier collections and deliveries

Professional telephone etiquette is essential.

Financial Administration Responsibilities

The successful candidate will assume responsibility for managing the Rosslyn site’s petty cash system.

Key financial duties include:

• Managing petty cash securely
• Processing petty cash transactions
• Recording financial information accurately
• Monitoring expenditure
• Maintaining supporting documentation
• Preparing weekly petty cash reconciliations
• Completing monthly reconciliations
• Reporting financial information to management
• Ensuring accurate financial record keeping

A high level of numerical accuracy is essential due to the financial responsibilities associated with this role.

Administrative Support

The position includes providing administrative assistance across multiple business functions.

Responsibilities include:

• Capturing information using Sage software
• Maintaining electronic records
• Preparing reports
• Processing administrative documentation
• Supporting HR administration
• Filing employee documentation
• Assisting with staff communications
• Compiling training materials
• Tracking administrative activities
• Providing clerical support to various departments

The ability to work across different teams while maintaining confidentiality is highly important.

Workshop Administration Support

The Receptionist & Office Support Assistant will provide direct administrative support to the Rosslyn Site Manager whenever required.

Tasks may include:

• Assisting with workshop coordination
• Supporting daily operational activities
• Preparing documentation
• Scheduling meetings
• Organising records
• Following up on administrative requests
• Supporting operational efficiency

Flexibility and the ability to manage changing priorities are essential.

Meeting and Event Coordination

The role also involves organising internal company events and meetings.

Responsibilities include:

• Planning local site events
• Coordinating employee wellness initiatives
• Assisting with team-building functions
• Booking boardrooms
• Managing meeting schedules
• Preparing meeting venues
• Coordinating catering arrangements
• Ensuring meeting rooms are ready before scheduled events

Strong organisational skills are required to ensure activities run smoothly.

Office Supplies Management

The successful candidate will oversee office supplies and consumables required for daily operations.

Responsibilities include:

• Monitoring stationery stock
• Ordering office supplies
• Distributing stationery
• Managing workshop consumables
• Monitoring kitchen supplies
• Ensuring adequate stock levels
• Preventing shortages
• Maintaining organised storage areas

Minimum Requirements

Applicants must possess the following qualifications and experience:

• Grade 12 (Matric)
• Between 3 and 5 years of proven experience as both a Receptionist and Administrative Support Assistant
• Previous experience within an industrial, manufacturing, engineering, or heavy engineering environment
• Advanced computer literacy
• Strong knowledge of Microsoft Word
• Strong knowledge of Microsoft Excel
• Strong knowledge of Microsoft Outlook
• Strong knowledge of Microsoft PowerPoint
• Experience handling petty cash
• Experience performing financial reconciliations
• Reliable transport to Rosslyn
• Availability to work Monday to Friday from 07:00 until 16:30

Advantageous Qualifications

The following qualifications will provide an added advantage:

• Certificate in Office Administration
• Diploma in Office Administration
• Secretarial Studies qualification
• Basic Financial Accounting qualification
• Previous experience using Sage software
• Sage certification

Skills Required

The ideal candidate should demonstrate excellent technical, administrative, and interpersonal skills.

Important competencies include:

• High digital literacy
• Ability to learn internal database systems quickly
• Strong numerical skills
• Excellent attention to detail
• Time management abilities
• Effective organisational skills
• Professional verbal communication
• Excellent written English
• Strong interpersonal skills
• Professional presentation
• Ability to multitask
• Ability to work independently
• High levels of integrity
• Confidential handling of HR and commercial information
• Problem-solving ability
• Strong planning skills

Working Environment

This position is based at the Rosslyn site and operates within an industrial environment where professionalism and workplace safety remain priorities.

The Receptionist & Office Support Assistant regularly interacts with employees, visitors, contractors, suppliers, senior management, HR personnel, workshop staff, and commercial teams.

The role requires balancing multiple responsibilities while maintaining a calm, organised, and professional approach.

Performance Expectations

Performance in this role will be measured against several important objectives.

These include:

• Maintaining a professional reception environment
• Ensuring complete compliance with visitor induction procedures
• Accurate visitor records
• Timely petty cash reconciliations
• Accurate financial reporting
• Reliable administrative support
• Efficient workshop coordination
• Effective HR administration
• Successful coordination of meetings and events
• High-quality customer service
• Consistent organisational efficiency

Why Apply?

This opportunity offers experienced administrative professionals the chance to work within a respected industrial organisation where their skills can contribute directly to daily operations.

The role provides exposure to administration, finance, HR support, workshop operations, event coordination, and customer service, making it suitable for candidates seeking a varied and rewarding administrative position.

Applicants who enjoy structured work, interacting with people, maintaining accurate records, and supporting multiple departments may find this position particularly rewarding.

How to Apply

Applicants should submit:

• An updated Curriculum Vitae (CV)
• Supporting qualifications and relevant documents
• Applications must be emailed to [email protected].
• Use the subject line: Receptionist and Office Admin Support, Rosslyn

The closing date for applications is 03 July 2026.

Applications received after the closing date may not be considered.

Important Information

Traxtion is an equal opportunity employer, and preference may be given to suitable candidates in accordance with the company’s Employment Equity objectives.

By submitting an application, candidates consent to the processing of personal information for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA).

Only shortlisted candidates will be contacted. If no communication is received within two weeks after the closing date, the application should be regarded as unsuccessful.