The Experian invites interested and suitably qualified candidates to apply for Learnership Programme 2024.
Position: Consumer Care Learnership
Location: 3 Neutron Rd, Techno Park, Stellenbosch, 7600, South Africa
Employment Type: Contract
Employee Status: Fixed Term
Role Type: Hub
Department: Customer Service
Schedule: Full Time
Job Description
Handle all customer queries which includes email and web related queries and complaints for specific products. Follows up with clients regarding queries.
Monitors company administration procedures for the division, like enrolments of new members, in addition to any changes in service and products. Updating of Systems and correspondence.
To provide consumers with their personal credit reports. Logs, investigates and resolves consumer disputes related to consumers’ personal credit reports.
- Customer Service
- Logging
- Investigations
- Closure
- My Credit Check
Qualifications
Grade 12 / NQF level 4
Additional Information
What you’ll need to bring to the party:
- Execution
- Analysis and Judgment
- Innovation
- Effective Communication
- Constructive Teamwork
- Target Driven
- Customer Focus
- Attention to Detail
- Initiative and Responsibility
- Microsoft Office (Word, Excel and PowerPoint)
Experian Careers – Creating a better tomorrow together
How to apply
Apply Here: Consumer Care Learnership
