The City of Johannesburg invites interested and suitably qualified candidates to apply for the Trainee Investigator position within the Office of the Ombudsman under the Expanded Public Works Programme (EPWP). This short-term contract opportunity, not exceeding 18 months, is based in Braamfontein and is intended to support complaint investigation processes in line with municipal governance standards and the Ombudsman By-Laws, 2023.
The position is suitable for candidates who are currently pursuing or have recently completed a Degree in Law and are residents of the City of Johannesburg. The role provides practical exposure to investigative support functions, research, reporting, stakeholder engagement, and compliance-related activities within a structured public administration environment.
Position: Trainee Investigator
Vacancy Bulletin: STC 005/2026
Remuneration: R10 104,26 per month
Department: Office of the Ombudsman
Branch: Complaints and Investigations
Contract Duration: Short-Term Contract Position (EPWP) – Not exceeding 18 months
Location: 48 Ameshoff Street, SAPPI Building, Braamfontein
Closing Date: Wednesday, 29 April 2026
This vacancy is open to employees of the City of Johannesburg and external applicants. The position supports the Office of the Ombudsman in fulfilling its mandate to investigate complaints as contemplated in the Ombudsman By-Laws, 2023 and to uphold transparency, fairness and integrity in municipal governance.
Minimum Requirements
- Currently pursuing or recently completed a Degree in Law from a recognised institution
- Relevant experience will be an added advantage
- Only City of Johannesburg residents will be considered
Primary Function
Support the Office of the Ombudsman in fulfilling its mandate to investigate complaints as contemplated in the Ombudsman By-Laws, 2023 and uphold transparency, fairness and integrity in municipal governance.
Key Performance Areas
- Complaint intake and initial assessment
- Investigative support
- Research and analysis
- Documentation and reporting
- Stakeholder engagement
- Awareness and outreach
- Quality assurance and compliance
- Professional development
Leading Competencies
- Computer literacy, including MS Office Applications (Word, Excel, PowerPoint)
- Excellent analytical and data analysis skills
- Write and edit content with attention to detail
- Good communication skills
- Project management skills
- Coordinating skills
- Report writing
Core Competencies
- Ability to critically evaluate information, identify key issues and draw logical conclusions during the investigative process
- Capable of conducting thorough research and analysing data to support findings and recommendations
- Collaborative/teamwork, values and integrity, attention to detail and quality-focused
- Customer and Service Delivery Management (Batho Pele) ethics and professionalism
Application Requirements
Complete the online job application form and attach all relevant and updated documents (Certified Qualification/s/Certificates, ID, and CV). Applicants should take note that proof of original documents may be required during the selection process.
Applicants will be requested to provide a brief description of work experience relating to the vacancy. Applicants with membership to professional bodies must provide a membership number and expiry date. Internal applicants must provide an employee number. Applicants are advised to use Google Chrome when applying for City of Johannesburg positions.
Disclaimer
The City of Johannesburg applies the principles of employment equity as per national legislation and policy guidelines and will consider designated groups in line with these requirements. The City of Johannesburg is an equal opportunity employer.
Submission of an application for a position constitutes consent that personal information submitted as part of the application may be used for recruitment and selection purposes and related processes. Registration of a CV and acknowledgement of receipt does not indicate that an application will be successful or lead to employment.
The City of Johannesburg shall not be liable for any damage, loss or liability arising from use of the job opportunity section of the website. The City of Johannesburg reserves the right not to make an appointment.
How to Apply
Please apply using the link below:
https://share.hsforms.com/1cQ6Ywro4TVClVkZ3kG6iEQ469tl
Applicants are respectfully informed that, if no notification of appointment or response is received within six (6) weeks of the closing date, the application should be regarded as unsuccessful.
Submission of an application constitutes consent to the following risk checks should the application be shortlisted:
- Credit record
- CV validation
- Employment record verification
- Criminal check
- Identity validation
