Joburg City Theatres: Internship Vacancies 2026 – Apply Today
Joburg City Theatres invites applications from qualifying South African youth for Customer Services Intern and Information Technology Intern positions. The internship programme provides structured workplace exposure aligned with academic qualifications and supports experiential training required before or after completing tertiary studies. Opportunities are available at Soweto Theatre (Jabulani) and Joburg Theatre (Braamfontein), with a monthly stipend of R6,094 and a duration of up to 24 months.
Applications are open to South African citizens aged 18–35 residing in Johannesburg communities who have not previously participated in a relevant internship programme. Interested candidates must submit a cover letter, detailed CV, and recently certified copies of qualifications and ID (not older than three months), quoting the relevant reference number, to [email protected] before the closing date of 24 April 2026.
Customer Services Intern
Department: Customer Services
Designation: Customer Services Intern
Remuneration: R6,094.00 (Monthly stipend, no benefits)
Location: Soweto Theatre (Jabulani)
Reference: CS/ST/04/2026
Minimum Requirements
- Grade 12 / NQF Level 4
- Diploma in Public Administration or equivalent
- Computer literacy – MS Office applications and email
Key Learning Areas / Responsibilities
- Assist in responding to customer inquiries via phone, email, and in-person
- Support the Customer Service team in logging and tracking customer requests and complaints
- Assist with updating and maintaining customer records in the CRM system
- Help prepare reports on customer interactions, feedback, and trends
- Observe and learn the resolution process for customer complaints and service issues
- Assist with coordinating follow-ups with customers to ensure satisfaction
- Support team members during service delivery activities, such as product demonstrations or client meetings
- Participate in training sessions on company products, services, and customer service protocols
- Assist in developing internal resources, guides, or FAQs for customer support
- Shadow experienced staff to understand workflow, communication strategies, and customer engagement practices
- Attend team meetings and take minutes or notes for learning purposes
- Compile weekly or monthly learning reports on tasks performed, insights gained, and areas for improvement
Interested applicants are requested to send a cover letter, detailed CV, recently certified copies of qualifications and identity document (not older than three months), quoting the relevant reference number to:
General Manager: Human Resources
Joburg City Theatres
Email: [email protected]
Closing Date: 24 April 2026
Information Technology Intern (x2)
Department: Information Technology
Designation: Information Technology Intern
Remuneration: R6,094.00 (Monthly stipend, no benefits)
Location: Joburg Theatre (Braamfontein)
Reference: IT/JT/04/2026
Minimum Requirements
- Grade 12 / NQF Level 4
- Diploma in Information Technology or equivalent
- Computer literacy – MS Office applications and email
Key Learning Areas / Responsibilities
- Assist in troubleshooting basic computer issues, including slow system performance, software errors, and connectivity problems
- Support the setup and configuration of computers, including software installation and system updates
- Assist with password resets, user account setup, and general system support requests
- Gain exposure to network fundamentals, including basic Wi-Fi troubleshooting and connectivity support
- Assist in maintaining and updating records of IT equipment, including laptops, monitors, and accessories
- Support staff by addressing IT-related queries, enhancing communication and customer service skills
- Follow established IT procedures and protocols to ensure tasks are completed in an organised and documented manner
Interested applicants are requested to send a cover letter, detailed CV, recently certified copies of qualifications and identity document (not older than three months), quoting the relevant reference number to:
General Manager: Human Resources
Joburg City Theatres
Email: [email protected]
Closing Date: 24 April 2026
Internship Programme Information
An internship programme is an intervention by Joburg City Theatres to address the growing demand by tertiary institutions for students to undergo on-the-job exposure, as a pre-requisite to acquire an academic qualification or as a requirement after the acquisition of an academic qualification to obtain experiential training. Joburg City Theatres is committed to providing students and graduates with an opportunity to intern.
- Applicable to youth in Johannesburg communities who qualify and have never participated in an internship programme before, except where the previous internship was not relevant to the course of study
- Open to qualifying students in Johannesburg communities for a period not exceeding 24 months
- Applicants must be between the ages of 18–35 years and be South African citizens
- Interested applicants are invited to apply for the positions listed in the advert
- Attach all relevant documents (certified qualifications, ID, and CV) and quote the relevant reference number to the email address provided for each position
- Joburg City Theatres reserves the right not to make an appointment
- Joburg City Theatres is an equal opportunity employer
Important Notes
- Applications received after the closing date and those that do not comply with requirements will not be considered
- If no notification of appointment or response is received within six (6) weeks of the closing date, the application should be regarded as unsuccessful
- Submission of an application indicates consent that personal information provided may be used for recruitment and selection purposes
- Only shortlisted applicants will be contacted
- Risk checks may include credit record, CV validation, employment record verification, criminal check, and identity validation in terms of the Recruitment and Selection Policy of Joburg City Theatres